Terms of Service

Welcome to LifeVela ("we," "our," or "us"). LifeVela combines personal organization across money, habits, health, fitness, work and relationships with Vela, an AI assistant that helps you understand information and prepare work.

These Terms of Service ("Terms") govern your access to and use of the LifeVela application, website (lifevela.com), and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

By accessing or using LifeVela, you confirm that you are at least 18 years old and have the capacity to enter into this agreement.

LifeVela is built for India first. If you use it from elsewhere you are responsible for compliance with your local law, and we honour the data rights your jurisdiction grants you.

If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

LifeVela helps you organise work and life and prepare useful next steps. It includes:

Life Score: A 0–100 reading based on recorded observations, with visible coverage across Finance, Habits, Health, Fitness, Professional and Social. A score may be unavailable when there is not enough evidence.

Finance Tracking: Expense logging with a currency for each record, investment-plan records, net worth tracking, budget management, and festival budget planning.

Habits: Personal habit plans, daily observations and review.

Health and Fitness: Your own sleep, mood, water intake, workout and dated personal-measurement records. These help you organise everyday wellbeing, not assess a medical condition.

Professional: Work goals, focused-work records, career milestones and development.

Social: Connection and interaction tracking.

Tasks and Notes: Private tasks, due dates, notes and recorded history.

Vela: A conversational assistant that can help you understand information and prepare work. Available connected accounts and channels are shown in the product. You take the final external step yourself, including sending, purchasing, booking, publishing or submitting. A plan, draft or preview is not a completed action. Vela does not provide financial, medical, legal or other professional advice.

Life Thread: A private journal. Journal entries are not automatically sent to Vela or another AI model and do not affect Life Score. If you copy journal text into a Vela message, that message follows the separate Vela processing terms described in the Privacy Policy.

Calendar and Planning: Plans, commitments and suggested time blocks. A suggested block is not a confirmed external calendar event; you make the final outside change yourself.

Connected services, where available: You choose which outside account to connect and review the provider's permissions. That permission allows the supported feature to access the provider account, but does not by itself approve each external action. We may use Composio to manage the connection and carry provider API calls. A sent message, calendar change or other completed outside action may remain at the provider after you disconnect or delete your LifeVela account.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

To use LifeVela, you must create an account. You agree to:

- Provide accurate, current, and complete information during registration. - Maintain the security of your password and account credentials. - Notify us immediately at support@lifevela.com of any unauthorised use of your account. - Accept responsibility for all activities that occur under your account.

You may not create an account on behalf of another person without their explicit consent. We reserve the right to suspend or terminate accounts that violate these Terms.

You agree not to use the Service to:

- Violate any applicable laws or regulations. - Upload or transmit malicious code, viruses, or harmful content. - Attempt to gain unauthorised access to our systems or other users' accounts. - Scrape, crawl, or extract data from the Service without written permission. - Resell, white-label, or provide unauthorised third-party access to the Service. Ordinary use of supported Professional and Teams features for your own business is permitted. - Impersonate any person or entity, or misrepresent your affiliation. - Engage in any activity that disrupts or interferes with the Service. - Use the Service for clinical care, medical monitoring or patient management, or to process patient records on behalf of a healthcare provider or health plan. LifeVela is not offered for HIPAA-regulated healthcare workflows. This does not prevent you from keeping your own private personal notes.

Violation of these terms may result in suspension or termination, subject to any applicable refund rights and the terms of an earlier completed purchase.

LifeVela offers paid membership plans only. Paid checkout is not currently open. When checkout opens, monthly plans will offer optional autopay alongside manual invoice or payment-link renewal. Annual plans are paid upfront and renewed manually. Saving interest is not a purchase, subscription, price reservation or agreement to recurring billing. Existing pilot or trial access keeps its account-specific terms and does not by itself mean a payment was made.

Before any future purchase, we will present the applicable price, currency, taxes, included allowance, billing period, renewal, cancellation and refund terms for review and explicit acceptance. Monthly autopay requires your deliberate subscription authorization. You will be able to turn off future automatic renewals without shortening access already paid for. Membership autopay does not enable automatic credit top-ups. No payment method is collected on the current Plans page.

Previously paid premium access continues for seven days after expiry without resetting credits or usage budgets. The same expiry does not receive repeated grace.

This update does not change the terms accepted for any earlier completed purchase or any rights provided by applicable law. For questions about an existing account arrangement, contact billing@lifevela.com.

The Service and its original content, features, and functionality are owned by Nirvana Nikhilum Private Limited and are protected by Indian and international intellectual property laws.

You retain ownership of all data you input into the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free licence to store, process, and display your User Content solely for the purpose of providing the Service to you.

You may not copy, modify, distribute, sell, or lease any part of the Service or its underlying software without our prior written consent.

Your privacy is fundamental to how we operate. Key commitments:

- We do not sell your personal data and we do not advertise against it. - Your Life Thread is never sent to any AI model. - Personal setup is optional and private. Saving answers or selecting a setup depth does not grant AI processing, connector access or shared-space access. Where Vela offers selected saved details for a question, the request-specific processing explanation and explicit choice apply. Work/commute windows are your preferences, not public availability or a guarantee that every routine will use them. - Vela uses OpenAI as its primary language-model provider. We do not opt production conversations into provider training or evaluation sharing. Our Privacy Policy explains the data sent for processing and the provider's separate retention rules. - If you choose a connected service when available, its provider permission may technically cover more data than one request needs. LifeVela limits its own use to the disclosed feature. Composio may process credentials and task-related provider data to operate the connection. Disconnecting LifeVela and revoking access at the provider are separate controls; our Privacy Policy explains both. - You can export your product data and delete your account and active product data, subject to the limited retention described in our Privacy Policy. - We are building toward DPDP Act 2023 obligations.

Our full Privacy Policy at lifevela.com/privacy-policy governs how we collect, use, and protect your data and is incorporated into these Terms by reference.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

LifeVela is designed for personal organisation and general wellbeing, not diagnosis, treatment, medical monitoring or emergency triage. Personal observations and the Life Score are not a medical assessment, clinical record or assurance of safety. Their accuracy and coverage depend on the information you record or import. Do not rely on LifeVela for emergency help; contact local emergency services when needed.

LifeVela does not provide financial, medical, legal, or professional advice. Always consult qualified professionals before making financial or health decisions.

We do not guarantee that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We are not responsible for any loss of data due to technical failures.

To the maximum extent permitted by applicable Indian law, Nirvana Nikhilum Private Limited and its directors, employees, and agents shall not be liable for:

- Any indirect, incidental, special, consequential, or punitive damages. - Loss of profits, data, goodwill, or other intangible losses. - Any damages arising from your use of or inability to use the Service. - Any unauthorised access to or alteration of your data.

Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or ₹5,000, whichever is greater.

We may suspend or terminate your account and access to the Service at our sole discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination: - Your right to use the Service immediately ceases. - Self-service account deletion removes the account and active product data when the deletion workflow completes. Restricted backup copies may remain for up to 30 days; de-identified aggregate analytics and records required for security or law follow our Privacy Policy. - Deleting LifeVela does not delete an outside provider account, its original content, or actions already completed there. Where a provider grant exists, you can separately remove it in that provider's connected-app or security settings; provider revocation is not assumed from a LifeVela deletion request. - You may request an export of your data before termination takes effect.

You may terminate your account at any time from Settings then Account then Delete Account.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts at Gurugram, Haryana. We encourage you to contact us first at legal@lifevela.com to resolve any disputes amicably before initiating legal proceedings.

If you have questions about these Terms, please contact us:

Email: legal@lifevela.com General support: support@lifevela.com Billing: billing@lifevela.com

Nirvana Nikhilum Private Limited CIN: U74999HR2021PTC098092 PAN: AAHCN8353M H No 944, Block C, Sushant Lok 1, Gurugram, Haryana, India – 122001 Incorporated: 30 September 2021 under the Companies Act, 2013

LifeVela is a product of Nirvana Nikhilum Private Limited.

We aim to respond to all enquiries within 2 business days.